Strengthen the Core℠
Aesthetic Marketing and Practice Management Consulting℠
18
Jul

Aesthetic Patients Require Pampering

“One of the biggest challenges we face – and work on all the time – is customer service,” said Roy Geronemus, M.D., at Cosmetic Bootcamp. He is Director of the Laser & Skin Surgery Center of New York and Clinical Professor of Dermatology at New York University Medical Center. “If you’re providing all these terrific...
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20
Jun

Employee Embezzlement 101

Theft by staff members is generally a crime of opportunity, said Montclair, New Jersey-based dermatologist Jeanine Downie, M.D. As such, she said, preventing it requires identifying the high-risk areas in your practice and auditing for violations 2 or 3 times yearly. Additionally, “If you don’t have security cameras at your front desk, make employees think...
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17
Jun

Firing a Patient: Be Respectful, Professional

Dismissing a patient requires a professionalism and perhaps a twist on the refrain “It’s not you, it’s me,” said Jeanine Downie, M.D., a Montclair, New Jersey-based dermatologist. Hurting the patient’s feelings will only make a difficult situation worse, she told the CBC audience on Saturday. Some patients with unrealistic expectations seem to think she is...
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2
Jun

Anthony V. Benedetto, D.O. – Keeping Philadelphia CBC University Fresh

To broaden the scope of the Philadelphia Cosmetic Bootcamp University (CBCU) on November 15, “We are hoping to introduce some discussion on lasers that can be used for facial or body rejuvenation,” says course director Anthony V. Benedetto, D.O., F.A.C.P. He is a Philadelphia-based dermatologist in private practice and clinical professor of dermatology at the...
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28
May

Rebecca Kazin, M.D., FAAD, to Direct Baltimore CBC University

For the Cosmetic Bootcamp University (CBCU) being held in Baltimore on Saturday, October 11, director Rebecca Kazin, M.D., FAAD, is working to present a broad selection of topics in aesthetic medical education. “I am working to ensure that attendees hear from different core specialties, including dermatology, facial plastic surgery, general plastic surgery, and oculoplastic surgery....
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5
May

Cosmetic Bootcamp Attendees Value Academics, Accessibility

Those who have attended Cosmetic Bootcamp (CBC) say it’s the only meeting that delivers industry-leading education in core aesthetic specialties in a small-group atmosphere that fosters interaction with faculty and peers. “CBC has just the right amount of attendees – not too crowded,” says board-certified dermatologist May Chow, M.D., assistant professor and director of dermatology,...
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24
Apr

Cosmetic Bootcamp Keynote Features Cultural Anthropologist Nina Jablonski, PhD

Humans may have mastered space travel, language, and the Internet. But at our core, we’re still primates – and visually obsessed primates at that, says Nina Jablonski, PhD, author and distinguished professor of anthropology, The Pennsylvania State University. She will deliver the keynote address at this summer’s 10th Annual Cosmetic Bootcamp (CBC). When: Friday, June...
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23
Mar

Emmy Graber, M.D., Will Direct The Cosmetic Bootcamp University in Boston

Emmy Graber, M.D., will direct the Cosmetic Bootcamp University (CBCU) in Boston on December 7. “CBC University offers a distinguished panel of speakers who are leaders in cosmetic dermatology. The meeting is tailored toward residents and fellows at the start of their careers and offers an environment that fosters learning through lectures, live patient demonstrations,...
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22
Mar

Mary P. Lupo, M.D., To Direct Dallas CBC University

For the Dallas Cosmetic Bootcamp University (CBCU) on November 22, director Mary P. Lupo, M.D., expects a strong turnout befitting the meeting’s strong focus on core aesthetic specialties. What makes CBCU unique is that only residents in training for a “core” aesthetic specialty (dermatology, plastic surgery, ophthalmology,  and otorhinolaryngology) may attend, says Dr. Lupo, a...
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