Aspen, Colo. – Asking employees open-ended questions helps foster the give-and-take necessary for effective performance reviews, said Ron Hartley at the summer Cosmetic Bootcamp (CBC):
- If you were in charge, what’s one thing you would do differently? “You’re asking, in a nice way, what are we doing wrong?” But expressing it positively gives the person permission to suggest an improvement, he said.
- What’s the biggest challenge you’re facing in your job? Ideally, he said, “Everyone would be totally content and comfortable with their work assignments, work environment and co-workers.” This question helps identify roadblocks to personal progress.
- What can I do to help you and the team be more successful? “Again, you’re giving the employee permission to share some things that they might not otherwise share with you.” Mr. Hartley is Business Relationship Manager with Solutionreach.
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